A.Our business model is to answer support questions via e-mail or live help, not by phone. This is beneficial for many reasons: it keeps our license and subscription prices very low and it allows us to take some time to research your question(s) or issue(s) and provide a more detailed response.

We realize this business model is not for everyone, but hopefully you will become confident, as all of our current users are, that our email and live help response time is quite fast and our emails are helpful in answering your questions.

If you have an issue or question, and need live assistance, click on the "Live Help" image on the left (when online) and chat with our support team directly !